Regulations of the online store
Entry
The online store available at https://dosciekow.pl/ is run by Marcin Świątka
Economic activity under EM4IS Marcin Świątek at ul. Ponarska 5 lok. 41, 03-890 Warsaw, NIP:
5242404850, REGON: 361955848, entered in the Register of Entrepreneurs of the Central Register and Information on Activities
Economic run by the minister competent for economy.
Seller contact details: - telephone: +48 660 633 882, - e -mail address: info@dosciekow.pl.
This document (which is also the Regulations in accordance with the Act of 18 July 2002 on the provision of services by the way
electronic) hereinafter referred to as the "Regulations", specifies the types and scope of provision of services electronically through
Online Store, Rules for concluding sales contracts via the Online Store, rules for performing these
contracts, rights and obligations of the Customer as well as the seller as well as the procedure for withdrawing from the contract and complaint procedure.
§1. Definitions
1. Working day - one day from Monday to Friday, excluding public holidays.
2. Registration form - form available in the online store enabling the creation of a customer account.
3. Order form - the form available in the online store enabling the order for the purpose
making a product purchase.
4. Customer - a natural person, legal person or organizational unit without legal personality whose law
grants the legal capacity containing a contract with the seller.
5. Consumer - a natural person performing a legal act not directly related to his activities with the seller
economic or professional.
6. Customer account - a collection of resources in the Seller's ICT system, in which information is collected
Customer, including address information and order history.
7. Newsletter - a service that allows you to subscribe and receive free information by electronically
Products and promotions of the seller.
8. Product - a product that the customer purchases via the online store.
9. Online store - online store available at https://dosciekow.pl/.
10. Seller - Marcin Świątek performing a business at EM4IS Marcin Świątek at ul.
Ponarska 5 lok. 41, 03-890 Warsaw, NIP: 5242404850, REGON: 361955848.
11. Sales contract - a distance contract between the customer and the seller via the store
internet, the subject of which is the purchase of the product.
12. Service - electronic services provided by the Seller via the Online Store.
13. Order - a declaration of the customer's will submitted and aiming directly to conclude the Sales Agreement
Product with the seller.
§2. General provisions
1. The Seller undertakes to provide customer services in the scope and on the conditions specified in the Regulations.
2. The Customer undertakes to use the Online Store in accordance with applicable law and rules
social coexistence.
3. The customer using the Seller's services is obliged to comply with these Regulations.
4. The Seller warns the principle of personal data protection of customers provided for in the Parliament Regulation
European and Council (EU) 2016/679 of 27.04.2016 on the protection of natural persons in connection with the processing
personal data and on the free flow of such data and repealing Directive 95/46/EC.
5. The Customer agrees to the collection, storage and processing of personal data by the Seller for the purpose
contract implementation. Detailed conditions for collecting, processing and protecting personal data by the seller
defines the "privacy policy" of the online store.
6. Information on the product on the online store's website is an invitation to conclude a contract
within the meaning of art. 71 of the Act of April 23, 1964 Civil Code.
7. All prices on the online store's website are gross prices.
8. The seller reserves the right to make changes to the prices of products available in the online store,
introducing new products as well as carrying out and canceling promotional campaigns or making changes to
ongoing promotions. In the case of promotional campaigns covering the temporary reduction of the product price of the Seller
On the product page, next to the promotional price, the previous lowest price of the product, which was in force in the period
30 days before the introduction of the promotion. The scale of the reduction will be determined in relation to the lowest price indicated.
9. It is prohibited to provide unlawful or offensive content by the Customer. The client is obliged to
the use of the Seller's websites in a way that does not obstruct their functioning, in particular through
not using specific software (including malware) or devices.
10. Special threats related to the use of electronic services are the possibility of obtaining by unauthorized
people access to data broadcast by the network or stored on the computers attached to the network and
interference in this data, which may cause, in particular, their loss, unauthorized change or preventing
using services offered using the online store.
§3. Services and general conditions for providing services
1. The Seller provides electronically by means of an online store through:
a) providing content about the offer and products on the online store's website,
b) enabling to complete the order form in order to conclude a sales contract,
c) enabling registration to create a customer account and maintain the customer's account online store,
d) sending clients information about promotions and products in the form of a "newsletter".
2. The services specified in point 1 are provided free of charge.
3. Agreement for the provision of electronic services in the form of enabling the formation of the order form concluded
is with the client for a fixed time when he joins the form of the form and succumbs
The solution is withdrawn from completing the form or when the seller's completed form is sent.
4. Agreement for the provision of electronic services in the form of enabling registration and keeping the customer's account concluded
He is with the client for an indefinite period when he registered in the online store. Assumption
Customer accounts ("registration") are done using the functionality available on the online store's website - the form
registration. Having a customer account is not required to place an order for products available in the store
internet.
5. The "Newsletter" service agreement is established electronically for an indefinite period
the customer to the "Newsletter" service using the functionality available on the online store's website and undergoes
completion upon the termination of the contract by the Customer in accordance with the rules specified in the regulations or after being discharged
from the subscription list using a hyperlink (link) contained in the newsletter.
6. Technical requirements necessary to use the services provided by the Seller:
a) device with access to the Internet,
b) Internet browser supporting cookies,
c) access to e -mail.
7. The customer incurns fees related to access to the Internet and data transmission in accordance with the tariff of his service provider
internet.
§4. Sales contract
1. The Seller allows you to place orders for products available in the online store:
a) using the order form available in the online store 24 hours 7 days a week,
b) by phone at +48 660 633 882,
c) by e-mail to info@dosciekow.pl.
2. In order to place an order via the order form available on the website, the customer makes a selection
Product available in the online store determining the amount it intends to buy and indicating the features of the ordered
Product (if applies). After choosing the product (adding the product to the "basket" through the available functionality
in the online store), the customer complements the order form, indicating in it the data necessary to perform the order
by the seller, and then confirms the order using the "I buy and pay" button.
3. In order to place an order by phone or by e-mail, the Customer provides the Seller with information about the ordered
Product and data necessary to perform the order, in particular identification data, address data and data
enabling contact regarding the order (telephone number, e-mail address).
4. After receiving the order
E -mail address Statement on the acceptance of the order. Then the seller after verifying the possibilities
The order is sent to the customer with a message confirming the order. Upon receipt by the customer
The order confirming the order is concluded.
5. The message confirming the order contains the set conditions of the sales contract, in particular the quantity and type
ordered product, total price to be paid together with delivery costs and the amount of discounts granted (if
refers to).
§5. Order implementation time and delivery
1. The Seller performs the orders in the order in which they are received (taking into account §6 point 3 of these Regulations).
2. The duration of the order consists
Seller. The delivery time is up to seven business days.
3. Orders placed on a business day after 14.00 and on non -working days are treated as submitted next
working day.
4. If the part of the order consisting of several products is not currently available, the customer is about it
informed by phone or by e-mail and decides on how to process the order
(partial implementation, extending the waiting time, cancellation of the entire order or selection of a replacement product).
5. In the case of orders consisting of several products with different availability, and to be delivered in
one parcel, the deadline for completing the order will depend on the date of completing by the Seller
The last product covered by the order, unless in consultation with the customer it was decided otherwise.
6. Until the order is completed
by the customer by delivery. Information about methods and delivery costs is available on the online store website
and are indicated to the customer when placing the order.
7. Orders are issued for delivery only on business days.
8. After receiving the parcel, the customer should carefully check the packaging and its content. If you find it out
any damage or other irregularities should be made by the courier in the presence of the damage and the damage and
notify the seller.
9. In the event of refusal to accept the parcel or the inability to serve it for reasons attributable to the customer,
The seller has the right to charge the Customer with costs incurred in connection with such a situation (e.g. costs
return of the parcel to the seller or re -shipment to the customer).
10. In the event that the seller covers the client's damage caused during the transport of the product, claims due
In this respect, the customer towards the carrier, to the extent in which they were covered by the seller, pass to
Seller. The transition of claims to the seller does not require a separate assignment agreement.
11. The seller enables personal collection of the order by the Customer at a stationary point at ul. Kolejarska 6,
03-646 Warsaw. Collection of the order at a stationary point is possible only after confirmation by the Seller
Preparation of the order for issuing and determining the receipt date.
§6. Payment methods
1. The seller allows you to make payments for ordered products:
a) in the form of prepayment via the PayPal electronic payment system, supported by PayPal
(Europe) based in Luxembourg;
b) in the form of a prepayment by traditional transfer to the Seller's bank account;
c) on delivery at a stationary point.
2. The customer is obliged to make a prepayment within 3 business days from the moment of conclusion
contracts. In the absence of payment within a specified period, the order may be canceled and the seller may
is entitled to withdraw from the contract.
3. The seller proceeds to perform the order after receiving electronic payments from the operator information about
correct transaction authorization or after the funds are credited to the bank account with payment by transfer
traditional. In the case of payment on delivery at the stationary point, the seller shall start with the implementation
Orders after confirming it.
4. Proof of purchase is delivered to the Customer with the Product or electronically to the e-mail address indicated by the Customer in
during ordering. The customer placing an order for products offered via the store
Internet agrees to receive invoices electronically without the signature of the exhibitor.
5. In the event of the need to return funds for the transaction by the customer by payment card, the seller
A refund to the bank account assigned to the customer's payment card.
§7. Product complaints
1. Pursuant to art. 43a and subsequent of the Act of 30 May 2014 on consumer rights, the seller is responsible for
Customer who is a consumer for the product's compliance with the sales contract. Consumer provisions
contained in this chapter shall apply to a natural person concluding a contract directly related to his
economic activity, when the content of this contract shows that it does not have a professional nature for that person,
resulting in particular from the subject of her business, made available to
on the basis of the provisions on the Central Register and Information on Economic Activity.
2. The Seller shall not be liable for the lack of compliance of the product with the contract in the scope referred to in art. 43a para.
2 or 3 of the Act of 30 May 2014 on consumer rights, if the consumer, at the latest at the time of the conclusion of the contract, was
Clearly informed that a specific feature of the product differs from the requirements of compliance with the contract specified in art. 43a
paragraph 2 or 3 of the Act and clearly and separately accepted the lack of a specific feature of the product.
3. The delivery of the Product as part of the exercise of the rights specified in this paragraph takes place at the expense
Sellers.
4. The seller is responsible for the lack of compliance of the product with the contract existing at the time of its delivery
and disclosed within two years from the moment, unless the product's shelf life for use, specified by the seller,
His legal predecessors or persons acting on their behalf is longer. It is presumed that the lack of compliance of the product
with a contract that was revealed within two years of delivery of the product, it existed at the time of its delivery, about
How much will not be proven differently or the presumption of this cannot be reconciled with the specificity of the product or character
lack of compliance of the product with the contract.
5. Application about the non -compliance of the product with the contract should be sent electronically to info@dosciekow.pl or
in writing to the address of the seller's headquarters. The application can be sent on the form constituting Annex 2 to
Regulations.
6. If the product is incompatible with the contract, the consumer may demand its repair or replacement. The seller may perform
replacement when the consumer demands repair or the seller may repair when the consumer demands replacement if
It is impossible to bring the product compliance with the contract in a manner chosen by the consumer
excessive costs for the seller. If repair and replacement are impossible or would require excessive costs for
Seller, he may refuse to bring the product to compliance with the contract.
7. If the product is not in accordance with the contract, the consumer may submit a declaration of price reduction or withdrawal from
contracts when:
a) the seller refused to bring the product to compliance with the contract;
b) the seller did not lead the product to compliance with the contract;
c) the lack of compliance of the product with the contract still occurs, despite the fact that the seller has tried to bring the product to compliance
with a contract;
d) the lack of compliance of the product with the contract is so important that it justifies the price reduction or withdrawal from the contract without
prior use of the possibility of its repair or replacement;
e) from the Seller's statement or circumstances it is clear that it will not lead the product to compliance with the contract
in a reasonable or without excessive inconvenience for the consumer.
8. The customer may not withdraw from the contract if the lack of compliance of the product with the contract is irrelevant.
9. The seller returns to the consumer the amounts due as a result of the right to reduce the price immediately, no later
than within 14 days from the date of receipt of the consumer's declaration on price reduction.
10. In the event of withdrawal from the contract, the consumer immediately returns the seller's product at his expense. The seller returns
The consumer is immediately the price, no later than within 14 days from the date of receipt of the product or proof of its reference.
The seller refunds the price using the same payment method that the consumer used, unless
The consumer clearly agreed to a different way of returning, which does not involve any costs for him.
11. If this is necessary for the assessment of physical defects, the product should be delivered to the following address: EM4IS Marcin Świątek, ul. Ponarska
5 lok. 41, 03-890 Warsaw.
12. The seller responds to the customer's notification within 14 calendar days from the date of receipt. Unprofession
Applications within the specified period is tantamount to its inclusion.
13. The seller covers the costs of receiving, delivery, removal of defects or replacement of the product with a new one.
§8. Withdrawal from the sales contract
1. The customer who is a consumer in connection with art. 27 of the Act of 30 May 2014 on consumer rights, is due
The right to withdraw from a distance contract without giving a reason.
2. Provisions regarding the consumer contained in this chapter shall apply to a natural person concluding the contract
directly related to her business activity, when the content of this agreement shows that it does not have for that person
professional nature, resulting in particular from the subject of her business,
made available on the basis of the provisions on the Central Register and Information on Economic Activity.
3. The right to withdraw from the contract is entitled within 14 calendar days from the moment the product takes into account
by the client or a third party indicated by him other than the carrier. If the contract covers many things that are
delivered separately, in batches or in parts - the deadline runs from the moment the last thing is taken into possession
or parts.
4. The Customer may withdraw from the contract by submitting a statement on the form constituting Annex 1 to this
Regulations, sending them to the Seller's address or by e -mail to info@dosciekow.pl.
5. To maintain the deadline specified in point 3, it is enough to send a statement of withdrawal from the contract before it
passage.
6. The Seller shall immediately confirm the Customer to receive a statement of withdrawal from the contract.
7. Seller immediately, within no more than 14 calendar days from the date of receipt of the declaration of
withdrawal from the contract, he will refund all payments received from him, including the costs of delivering the item.
The seller refunds using the same payment method that the customer used, unless the customer
He clearly agreed to a different payment of payment, which does not involve any costs for him.
8. If the seller has not proposed that he will collect the product from the customer himself, he may refrain from returning the received
payments until the product receives back or the customer provides proof of its return, depending on
from which event will take place earlier.
9. If the customer has chosen a way to deliver a item other than the cheapest ordinary way offered by the seller,
The seller is not obliged to reimburse the buyer of additional costs incurred by him.
10. The customer is obliged to return the item to the seller or transfer it to a person authorized by the Seller immediately,
However, not later than within 14 calendar days, from the day he withdrew from the contract, unless the seller
He suggested that he would collect the product himself. To keep the deadline, it is enough to send back the product before its expiry.
11. The customer only bears the direct costs of returning the product.
12. The product should be delivered to the seller to the following address: EM4IS Marcin Świątek, ul. Ponarska 5 lok. 41, 03-890 Warsaw.
13. The customer is obliged to properly protect the product during transport. The seller does not accept shipments
Posted by download.
14. In the event of withdrawal from the contract, the consumer shall be responsible for reducing the value of things that are the result
using it in a way that goes beyond the necessary character, features and functioning of things.
15. The right to withdraw from the contract is not entitled to the Customer in relation to contracts specified in art. 38 of the Act of 30
May 2014 on consumer rights, among others in relation to the contract:
a) in which the subject of the benefit is a non -refractory goods, produced according to the consumer specification or
serving to satisfy his personalized needs;
b) in which the subject of the benefit are goods, which, after delivery, are left due to their nature
inseparably connected to other goods.
§9. Withdrawal from the contract
and complaint procedure in the field of electronic services
1
Newsletter) The client has the right to terminate the contract. The customer may terminate the contract with termination with
instant and without giving a reason by sending a declaration of termination to the postal address
electronic info@dosciekow.pl.
2. The seller reserves the right to terminate the contract for the provision of electronic services of a nature
continuous and indefinite with a 14-day notice of notice in the case of violation by the customer
provisions of these regulations.
3. In the event of non -performance or improper performance by the Seller, the Series provided with the STORE
Internet, the customer is entitled to submit a complaint electronically to info@dosciekow.pl.
4. A correctly submitted complaint should contain the customer designation (name and surname or company name, address of residence
or address of the company's headquarters and e -mail address), the subject of the complaint together with an indication of the period of which
Applies to the complaint and circumstances justifying the submission of a complaint.
5. The complaint is considered by the Seller within 14 calendar days from the date of receipt of the complaint.
§10. Provisions regarding entrepreneurs
1. The provisions of this paragraph apply only to clients who are not consumers pursuant to art. 221 of the Code
civil.
2. The provisions of this paragraph shall not apply to sales contracts if the buyer is a natural person containing
a contract directly related to its business activity, when the content of this contract shows that it does not have for this
a professional person, resulting in particular from the subject of her activity
economic, made available on the basis of the provisions on the Central Register and Information on Economic Activity.
3. The Seller reserves the right to withdraw from the Sales Agreement at any time, unless the product has been released
The customer, a third party acting on behalf of the customer or the carrier performing the delivery to the client. Renouncement
From the contract by the Seller, the Customer does not give rise to claims against the seller.
4. The seller reserves the right to limit payment methods available in the online store. Seller
reserves the right to request prepayment in whole or part of the value of the order, regardless of the chosen by
Customer method of payment.
5. Pursuant to art. 558 of the Civil Code in the case of the sale of a product to a customer who is not a consumer
The seller's liability under the warranty is excluded.
6. Pursuant to art. 548 §1 of the Civil Code upon the Seller issuing the Product to the Customer, a third party
indicated by the customer or the carrier, the benefits and weights related to the customer and the weights of the product and the weights of
The danger of accidental loss or damage to the product.
7. The seller's liability to the customer is limited only to real damage suffered
by the customer in connection with the seller's improper performance of the contract, the Seller bears
Responsibility in an amount not more than the value of the order placed by the customer.
§11. Customer content in the online store
1. If the functionalities available in the online store allow the customer to post and
Sharing any content (text, graphic, etc.), the customer makes a voluntary distribution of content.
The posted content does not express the seller's views and should not be identified with his activities. Seller
It is not a provider of content, but only an entity that provides adequate ICT resources for this purpose.
2. The customer declares that:
a) is entitled to use the content, and their placement and sharing occurred in a legal, voluntary manner
and with the consent of authorized persons;
b) agrees to inspect the published content by other customers and the seller.
3. It is forbidden for customers to post:
a) calling for a criminal act or praising such an act,
b) offending the religious feelings of other people by insulting the subject of religious worship or a place used to
religious goals,
c) those who recommend another person, groups of persons, institutions, legal persons or other entities for such behavior or
Properties that can humiliate them in the public opinion or expose them to the loss of trust needed to perform
a given profession, activity or taking a specific position,
d) insulting or defamating other people, as well as those who reconcile these people in the good name,
e) promoting or calling for racial, nationality, ethnic, religious or hatred or
sexual,
f)
violating copyright and/or related rights of third parties,
g) having unlawful,
h) containing malicious software or to extort data,
and)
having a promotional, advertising or containing information on competitive activities in
attitude towards the seller,
j)
containing personal data of third parties or the image of third parties without permission required by law or
consent of a third party.
4. In the event of a notification in accordance with §12 of the Regulations, the Seller reserves the right to modify
or removing content posted by customers, in particular in relation to the content to which, based on
On reports of third parties or relevant bodies, it was found that they may be a violation of this
Regulations or applicable law. The seller does not conduct ongoing control of the posted content.
5. The Customer agrees to the seller's free use of the content he places under
Store website.
§12. Reporting a threat or violation of rights
1. The customer who considers the content published in the online store to be illegal or violating the terms of the Regulations, maybe
Send a report to the seller regarding this content to his e-mail address.
2. If the notification contains the customer's electronic contact details, the seller sends the customer without undue delay
confirmation of receipt of the application.
3. The seller considers the application and makes a decision as to the content to which the notification applies within 7 to 21 days
depending depending on the degree of complexity of the case.
4. On the decision made, the seller of notifying the customer without undue delay. The seller's decision may consist of moderation
content either deleting the content or leaving the content in the online store.
5. The customer may appeal against the seller's decision within 6 months of receiving it. The appeal should include
comprehensive justification. The seller considers the appeal within 21 days.
6. In the event that the seller has any information giving the basis for suspected that he has been committed, he commits
or a crime that threatens the life or safety of a person or persons, immediately
informs about its suspicion of law enforcement agencies or court bodies of the interested party or
interested member states and provides all available information on this subject.
§13. Rules for posting opinions
1. The customer has the option of placing opinions about the purchased product.
2. In order to ensure the reliability and credibility of the opinion on the Online Store's website, the possibility of posting opinions
It is possible only for customers who have previously purchased the opinion of the opinion or have an active account
customer in the online store.
3. The customer creates an opinion via a form that is available on the product card in the online store.
4. The opinion posted by the customer must be related to the product and present personal, subjective feelings
Client related to him. The opinion is not used to express comments addressed to the Seller regarding the services by him
provided, and only to a subjective reflection of the impression of the purchased product.
5. Opinions are collected and processed by the Seller, in particular for the following purposes: improving attractiveness
offers; gathering information about customer products and experiences in this area; improved the scope of the offered
Products and services and allow other clients to familiarize themselves with opinions and ratings.
6. The seller reserves the right to be freed in the publication of the opinion on the Online Store website, including the right to
abandoning publication or removal of already published opinions and assessments in the event that their credibility raises reservations
For example, an opinion added by a customer who did not purchase the opinions.
7. The client publishes the opinion only at his own responsibility, while confirming that it is exclusive to it
author, and thus assumes the claims of third parties due to violation of their rights in connection with
putting opinions.
8. It is forbidden to place opinions whose content violates copyright and/or related rights of third parties; has the character
unlawful; Contains advertising, marketing or competitive activities in relation to
Sellers.
9. The customer, when the opinion is issued, grants the seller of a non -exclusive license to use the content of the opinion (in part or in
the whole) by consolidating, multiplying and distributing via websites in a manner
enabling the display of content on electronic devices using the Internet anywhere and
time, regardless of the number and form of access or through information media, in particular of the nature
advertising, for the promotion and marketing of products and the online store.
10. The license is granted by the customer without a temporary, territorial and numerical restriction and without remuneration for
Client and other entities authorized to content. The license expires when the opinions are removed from the store's resources
internet.
§14. Seller's responsibility
1
providing incorrect data in the forms available on the website) or the customer's operation in a difficult manner or
preventing the Seller from providing and providing services.
2
with the provisions of the Regulations, applicable law and the rules in force in this respect
social coexistence or customs.
3. The Seller reserves the right to suspend or end the benefit of individual functionalities of the Store
Internet due to the need to maintain, review or expand the technical base or software.
Suspension or end of benefits of individual functionalities of the online store may not violate the rights
Client.
§15. Intellectual property
1
derived from the client or other suppliers, they use the protection provided for copyright and are exclusive
the property of the seller. The use of this content without the written consent of the seller results in liability
civil and criminal.
2. The customer is obliged to use all content posted as part of the Online Store only in
own personal use. The use of content in a different extent is allowed only in the case of
when it was clearly indicated by the seller.
3. Using the Online Store, including the use of text, graphic materials, photos, applications, databases
or other content does not mean the customer's acquisition of any rights in relation to the indicated content, and in
In particular, it does not mean the acquisition of property copyrights, related rights or licenses.
4. It is forbidden to take the following activities without the clear consent of the seller:
a) copying, modifying and transmitting electronically or otherwise the online store or it
parts, as well as individual content made available with its help,
b) dissemination of content published in the online store,
c) downloading the content of databases and its secondary use in whole or in part.
§16. Final provisions
1. The Seller reserves the right to amend these Regulations. The seller will notify about the change of regulations on
Online store website for at least 14 calendar days before entering changes in the regulations. Change
The provisions of the Regulations do not apply to the clients who placed the order during the previous one
version of the regulations. Amending the regulations during the contractual relationship of a continuous nature binds the other party,
If the requirements specified in art. 384 of the Civil Code, and the party did not terminate the contract
at a notice period of 14 calendar days.
2. In other issues not covered by the provisions of these Regulations, the relevant provisions apply
Polish law. In the event that the provisions that apply in the consumer state are more favorable to him, and
These provisions cannot be excluded by contract, they will apply in the contract concluded via
online store.
3. The customer has the option of using out -of -court ways to consider complaints and pursue claims
resulting from orders placed in the store. These include: in the event of a dispute over property rights arising from contracts
sales and provision of services, applying for the examination of the case by a permanent consumer court
operating at the appropriate Provincial Inspectorate of Trade Inspection; requesting
Provincial Inspector of the Trade Inspection in Warsaw for taking actions aimed at extrajudicial
resolution of the dispute pursuant to the Act of 23 September 2016 on out -of -court dispute resolution
consumer.
4. Regardless of point 3, the Customer may ask the Municipal (Poviat) Consumer Ombudsman for help. All
The necessary information can be obtained on the website of the Office of Competition and Consumer Protection at
www.uokik.gov.pl.
5. The customer who is a consumer may also use the electronic method of resolving disputes with the seller
via the ODR platform available at http://ec.europa.eu/consumers/odr/.
6. Disputes arising as a result of the provision of services on the basis of these Regulations will be subjected to the decision:
a) to the common court according to the customer's choice in accordance with the relevant provisions of Polish law, if the customer is
consumer,
b) the common court competent according to the seller's headquarters, if the customer is not a consumer.
7. Annexes to the regulations constitute its integral part.
8. The regulations enter into force on October 1, 2024.
+48 660 633 882
info@dosciekow.pl