REGULATIONS OF THE ONLINE STORE
Introduction
The online store available at https://dosciekow.pl/ is run by Marcin Świątek, who runs
business activity under the name EM4IS Marcin Świątek at ul. Ponarska 5 lok. 41, 03-890 Warszawa, NIP:
5242404850, REGON: 361955848, entered into the register of entrepreneurs of the Central Registration and Information on Business Activity
Business kept by the minister responsible for economy.
Contact details of the Seller: - telephone: +48 660 633 882, - e-mail address: info@dosciekow.pl.
This document (which is also the regulations pursuant to the Act of 18 July 2002 on the provision of services by electronic means) hereinafter referred to as the "Regulations", defines the types and scope of the provision of services by electronic means via the
electronic) hereinafter referred to as the "Regulations", defines the types and scope of providing services electronically via
Store online, rules for concluding sales contracts via the Online Store, rules for performing these contracts, rights and obligations of the Customer and the Seller, as well as the procedure for withdrawal from the contract and complaint procedure.
contracts, the rights and obligations of the Customer and the Seller, as well as the procedure for withdrawal from the contract and complaint procedure.
§1. Definitions
1. Working day - one day from Monday to Friday, excluding public holidays.
2. Registration form – a form available in the Online Store enabling the creation of a Customer Account.
3. Order form - a form available in the Online Store enabling placing an order in order to purchase the Product.
purchasing the Product.
4. Customer - a natural person, a legal person or an organizational unit without legal personality, which is granted legal capacity by law
concluding an agreement with the Seller.
5. Consumer - a natural person concluding a legal transaction with the Seller that is not directly related to its business
economic or professional.
6. Customer account - a set of resources in the Seller's IT system, which collects information about
Customer, including address information and order history.
7. Newsletter - a service enabling subscription and receiving electronically free information about
Products and promotions of the Seller.
8. Product – a product that the Customer purchases via the Online Store.
9. Online store - online store available at https://dosciekow.pl/.
10. Seller - Marcin Świątek, running a business under the name EM4IS Marcin Świątek at ul.
Ponarska 5 lok. 41, 03-890 Warszawa, NIP: 5242404850, REGON: 361955848.
11. Sales contract - a distance contract concluded between the Customer and the Seller via the Online Store, the subject of which is the purchase of the Product.
online, the subject of which is the purchase of the Product.
12. Service – electronic services provided by the Seller via the Online Store.
13. Order - the Customer's declaration of will submitted to the Seller and aimed directly at concluding a Product Sales Agreement with the Seller.
Product with the Seller.
§2. General provisions
1. The Seller undertakes to provide services to the Customer within the scope and under the conditions specified in the Regulations.
2. The Customer undertakes to use the Online Store in accordance with applicable law and principles of social coexistence.
social coexistence.
3. The Customer using the Seller's Services is obliged to comply with these Regulations.
4. The Seller complies with the principles of protection of Customers' personal data provided for in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27/04/2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.
of the European Union and of the Council (EU) 2016/679 of 27/04/2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.
personal data and on the free movement of such data and repealing Directive 95/46/EC.
5. The Customer consents to the collection, storage and processing of personal data by the Seller for the purpose of
performance of the contract. Detailed conditions for the collection, processing and protection of personal data by the Seller
are set out in the "Privacy Policy" of the Online Store.
6. Information regarding the Product available on the Online Store website constitutes an invitation to conclude a contract
within the meaning of Art. 71 of the Act of 23 April 1964, Civil Code.
7. All prices given on the Online Store website are gross prices.
8. The Seller reserves the right to change the prices of Products available in the Online Store, introduce new Products as well as conduct and cancel promotional campaigns or make changes to ongoing promotions. In the case of promotional campaigns involving a temporary reduction in the price of the Product, the Seller
introducing new Products as well as carrying out and canceling promotional campaigns or making changes to
promotions already in progress. In the case of promotional campaigns involving a temporary reduction in the price of the Product, the Seller
on the Product page indicates, next to the promotional price, the previous lowest price of the product that was valid in the period
30 days before the introduction of the promotion. The scale of the discount will be determined in relation to the lowest indicated price.
9. The Customer is prohibited from providing illegal or offensive content. The Customer is obliged to
use the Seller's websites in a way that does not interfere with their functioning, in particular by
not using specific software (including malware) or devices.
10. Particular risks associated with the use of electronic services include the possibility of unauthorized persons gaining access to data transmitted over the network or stored on computers connected to the network and interfering with this data, which may result in, in particular, their loss, unauthorized change or disabling.
persons have access to data transmitted over the network or stored on computers connected to the network and
interferes with this data, which may result in, in particular, their loss, unauthorized change or disabling
using the services offered via the Online Store.
§3. Services and general terms of service
1. The Seller provides electronic services via the Online Store by:
a) providing content about the offer and Products on the Online Store's website,
b) enabling completion of the order form in order to conclude a sales contract,
c) enabling registration to create a Customer Account and maintaining the Customer Account Online Store,
d) sending information about promotions and Products to Customers in the form "Newsletter".
2. The services specified in point 1 are provided free of charge.
3. The contract for the provision of electronic services in the form of enabling the completion of the order form is concluded with the Customer for a fixed period of time at the time he or she begins to fill out the form and is terminated when he or she withdraws from completing the form or when the completed form is sent to the Seller.
is with the Customer for a fixed period of time when he starts filling out the form and is terminated when
withdraws from filling out the form or when he sends the completed form to the Seller.
4. The contract for the provision of electronic services in the form of enabling registration and maintenance of a Customer Account is concluded with the Customer for an indefinite period at the time of registration in the Online Store. Creating a
is with the Customer for an indefinite period when he registers in the Online Store. Establishing
customer account ("registration") takes place using the functionality available on the Online Store website - Form
registration. Having a Customer Account is not required to place an order for Products available in the Online Store.
internet.
5. The contract for the electronic provision of the "Newsletter" service is concluded for an indefinite period of time when the Customer subscribes to the "Newsletter" service using the functionality available on the Online Store website and is terminated when the Customer terminates the contract in accordance with the principles set out in the Regulations or after unsubscribing from the subscription list using hyperlink (link) contained in the Newsletter.
the Customer subscribes to the "Newsletter" service using the functionality available on the Online Store's website and terminates
when the Customer terminates the contract in accordance with the principles set out in the Regulations or after unsubscribing
from the subscription list using the hyperlink (link) contained in the Newsletter messages.
6. Technical requirements necessary to use the services provided by the Seller:
a) device with access to the Internet,
b) web browser that supports Cookies,
c) access to e-mail.
7. The customer pays fees related to access to the Internet and data transmission in accordance with the tariff of his/her internet service provider
.
§4. Sales contract
1. The Seller enables placing orders for Products available in the Online Store:
a) using the Order Form available in the Online Store 24 hours a day, 7 days a week,
b) by phone at +48 660 633 882,
c) by e-mail to the following address: info@dosciekow.pl.
2. In order to place an order via the Order Form available on the website, the Customer selects the
Product available in the Online Store, specifying the quantity he intends to purchase and indicating the features of the ordered
Product (if applicable). After selecting the Product (adding the Product to the "basket" via the functionality available
in the Online Store), the Customer completes the Order Form, specifying the data necessary for the execution of the order
by the Seller, and then confirms placing the order using the "Buy and pay" button.
3. In order to place an order by phone or e-mail, the Customer provides the Seller with information about the ordered
Product and data necessary to complete the order, in particular identification data, address data and data
enabling contact regarding the order (telephone number, e-mail address).
4. After receiving the order, the Seller sends it to the Customer electronically to the address provided when placing the order
e-mail address declaration of order acceptance. Then, after verifying the possibility of
execution of the order, the Seller sends the Customer a message confirming the order. When the Customer receives
a message confirming the order, a sales contract is concluded.
5. The message confirming the order contains the agreed terms of the sales contract, in particular the quantity and type of the ordered Product, the total price to be paid along with delivery costs and the amount of discounts granted (if applicable).
of the ordered Product, the total price to be paid along with delivery costs and the amount of discounts granted (if applicable).
refers to).
§5. Order processing time and delivery
1. The Seller processes orders in the order in which they are received (taking into account §6 point 3 of these Regulations).
2. The order processing time includes preparation, completion, packing and release of the Product by
Seller. The order processing time is up to seven business days.
3. Orders placed on a working day after 2 p.m. and on non-working days are treated as placed on the next
working day.
4. If part of an order consisting of several Products is currently unavailable, the Customer is informed about this
by phone or e-mail and decides how to complete the order
(partial execution, extension of waiting time, cancellation of the entire order or selection of a replacement Product).
5. In the case of orders consisting of several Products with different availability and to be delivered in one shipment, the order completion date will depend on the date of completion of the last Product covered by the order by the Seller, unless otherwise agreed in consultation with the Customer.
to one shipment, the order completion date will depend on the date of completion by the Seller
of the last Product included in the order, unless otherwise agreed with the Customer.
6. The order processing time should include the delivery time of the Product to the Customer by the carrier in accordance with the delivery method selected by the Customer. Information about delivery methods and costs is available on the Online Store website
by the Customer by delivery method. Information about delivery methods and costs is available on the Online Store website
and are indicated to the Customer when placing the order.
7. Orders are issued for delivery only on business days.
8. After receiving the shipment, the Customer should carefully check the condition of the packaging and its contents. If any damage or other irregularities are found, the buyer should prepare a damage report in the presence of the courier and notify the Seller.
any damage or other irregularities should prepare a damage report in the presence of the courier and
notify the Seller.
9. If the shipment is refused or cannot be delivered for reasons attributable to the Customer,
The Seller has the right to charge the Customer with the costs incurred in connection with such a situation (e.g. costs
of returning the shipment to the Seller or re-shipping it to the Customer).
10. If the Seller covers the Customer for damage incurred during the transportation of the Product, the Customer's claims against the carrier in this respect, to the extent to which they were covered by the Seller, are transferred to the Seller. The transfer of claims to the Seller does not require the conclusion of a separate assignment agreement.
from this account to the Customer towards the carrier, to the extent to which they were covered by the Seller, are transferred to
Seller. The transfer of claims to the Seller does not require the conclusion of a separate assignment agreement.
11. The Seller allows the Customer to collect the order in person at the stationary point at ul. Kolejarska 6,
03-646 Warszawa. Collecting the order at a stationary point is possible only after the Seller confirms
that the order is ready for delivery and sets a pickup date.
§6. Payment methods
1. The Seller allows you to make payments for the ordered Products:
a) in the form of prepayment via the PayPal electronic payment system, operated by PayPal
(Europe) based in Luxembourg;
b) in the form of prepayment by traditional transfer to the Seller's bank account;
c) upon collection at a stationary point.
2. When choosing prepayment, the customer is obliged to make the payment within 3 business days from the moment of concluding the
contract. If payment is not made within the specified period, the order may be canceled and the Seller
is entitled to withdraw from the contract.
3. The Seller proceeds to process the order after receiving information from the electronic payment operator about the correct authorization of the transaction or after the funds have been credited to the bank account in the case of payment by traditional transfer. In the case of payment on delivery at a stationary point, the seller starts processing
correct authorization of the transaction or after the funds are credited to the bank account when paying by
traditional transfer. In the case of payment on delivery at a stationary point, the seller starts processing
the order after its confirmation.
4. Proof of purchase is delivered to the Customer along with the Product or electronically to the e-mail address provided by the Customer when placing the order. By placing an order for Products offered through the Online Store, the Customer agrees to receive invoices electronically without the issuer's signature.
when placing the order. The Customer places an order for Products offered through the Store
internetowy agrees to receive invoices electronically without the issuer's signature.
5. If there is a need to refund funds for a transaction made by the Customer with a payment card, the Seller
will make the refund to the bank account assigned to the Customer's payment card.
§7. Product Complaints
1. Pursuant to Art. 43a et seq. Act of May 30, 2014 on consumer rights. The Seller is responsible towards the Customer who is a consumer for the compliance of the Product with the sales contract. The provisions relating to the consumer
The customer who is a consumer for the compliance of the Product with the sales contract. Consumer Provisions
contained in this chapter apply to a natural person concluding a contract directly related to his/her
business activity, when the content of this contract shows that it does not have a professional character for this person,
resulting in particular from the subject of his/her business activity, made available on
based on the provisions on the Central Registration and Information on Economic Activity.
2. The Seller is not liable for the lack of compliance of the Product with the contract to the extent referred to in Art. 43a section
2 or 3 of the Act of May 30, 2014 on consumer rights, if the consumer, at the latest at the time of concluding the contract, was clearly informed
that a specific feature of the Product deviates from the requirements of compliance with the contract specified in Art. 43a
ust. 2 or 3 of the Act and has expressly and separately accepted the lack of a specific feature of the Product.
3. Delivery of the Product as part of the exercise of the rights specified in this paragraph takes place at the expense of
Seller.
4. The Seller is liable for the lack of conformity of the Product with the contract existing at the time of its delivery
and disclosed within two years from that moment, unless the shelf life of the Product, determined by the Seller,
its legal predecessors or persons acting on their behalf, is longer. The lack of conformity of the Product
with the contract, which became apparent within two years from the date of delivery of the Product, is presumed to have existed at the time of its delivery, unless it is proven otherwise or this presumption cannot be reconciled with the specificity of the Product or the nature of
unless it is proven otherwise or the presumption cannot be reconciled with the specific nature of the Product
lack of conformity of the Product with the contract.
5. Reports of non-compliance of the Product with the contract should be sent electronically to the following address: info@dosciekow.pl or
in writing to the address of the Seller's registered office. The application can be sent on the form attached as Annex 2 to
Regulations.
6. If the Product is inconsistent with the contract, the consumer may request its repair or replacement. The Seller may perform
exchange when the consumer requests repair or the Seller may perform repair when the consumer requests replacement if
bringing the Product into compliance with the contract in the manner chosen by the consumer is impossible or would require
excessive costs for the Seller. If repair and replacement are impossible or would require excessive costs for the Seller, he may refuse to bring the Product into compliance with the contract.
The Seller may refuse to bring the Product into compliance with the contract.
7. If the Product is inconsistent with the contract, the consumer may submit a declaration of price reduction or withdrawal
contract when:
a) the Seller refused to bring the Product into compliance with the contract;
b) the Seller did not bring the Product into compliance with the contract;
c) the lack of compliance of the Product with the contract continues even though the Seller tried to bring the Product into compliance
z contract;
d) the lack of compliance of the Product with the contract is so significant that it justifies reducing the price or withdrawing from the contract without
priorly using the option of repairing or replacing it;
e) it clearly follows from the Seller's statement or circumstances that he will not bring the Product into compliance with the contract
within a reasonable time or without excessive inconvenience to the consumer.
8. The Customer may not withdraw from the contract if the lack of compliance of the Product with the contract is immaterial.
9. The Seller returns the amounts due to the consumer as a result of exercising the right to reduce the price immediately, no later than within 14 days from the date of receipt of the consumer's declaration of price reduction.
than within 14 days from the date of receipt of the consumer's declaration of price reduction.
10. In the event of withdrawal from the contract, the consumer shall immediately return the Product to the Seller at his expense. The Seller returns
the price to the consumer immediately, no later than within 14 days from the date of receipt of the Product or proof of its return.
The Seller refunds the price using the same method of payment as used by the consumer, unless
the consumer has expressly agreed to a different method of return that does not involve any costs for him.
11. If it is necessary to assess physical defects, the Product should be delivered to the following address: EM4IS Marcin Świątek, ul. Ponarska
5 lok. 41, 03-890 Warszawa.
12. The Seller responds to the Customer's notification within 14 calendar days from the date of its receipt. Failure to consider
application within the specified deadline is tantamount to its acceptance.
13. The Seller covers the costs of collection, delivery, removal of defects or replacement of the Product with a new one.
§8. Withdrawal from the sales contract
1. A customer who is a consumer in connection with Art. 27 of the Act of May 30, 2014 on consumer rights, you have the right to withdraw from a distance contract without giving a reason.
the right to withdraw from a distance contract without giving a reason.
2. The provisions relating to the consumer contained in this chapter apply to a natural person concluding a contract
directly related to his/her business activity, when the content of this contract shows that for this person
the contract does not have a professional character, resulting in particular from the subject of his/her business activity,
made available on the basis of the provisions on the Central Registration and Information on Business. Economic.
3. The right to withdraw from the contract is available within 14 calendar days from the moment the Customer or a third party indicated by the Customer, other than the carrier, takes possession of the Product. If the contract covers many items that are
by the Customer or a third party indicated by him, other than the carrier. If the contract covers many things that are
delivered separately, in batches or in parts - the deadline runs from the moment of taking possession of the last item, batch
or part.
4. The Customer may withdraw from the contract by submitting a declaration on the form attached as Annex 1 to these Regulations, sending it to the Seller's address or electronically to info@dosciekow.pl.
Regulations, sending them to the Seller's address or electronically to info@dosciekow.pl.
5. To meet the deadline specified in point 3, it is sufficient to send a declaration of withdrawal from the contract before its
expiry.
6. The Seller will immediately confirm to the Customer the receipt of the declaration of withdrawal from the contract.
7. The Seller will immediately, within a period no longer than 14 calendar days from the date of receipt of the declaration of withdrawal from the contract, return to the Customer all payments received from him, including the costs of delivering the goods.
withdrawal from the contract, will refund to the Customer all payments received from him, including the costs of delivering the goods.
The Seller refunds the payment using the same payment method used by the Customer, unless the Customer
expressly agreed to a different method of refunding the payment, which does not involve any costs for him.
8. If the Seller has not offered to collect the Product from the Customer himself, he may withhold the refund of the received
payments until he receives the Product back or until the Customer provides proof of sending it back, depending
whichever event occurs first.
9. If the Customer has chosen a method of delivery other than the cheapest standard method offered by the Seller,
The Seller is not obliged to reimburse the Buyer for additional costs incurred.
10. The Customer is obliged to return the item to the Seller or hand it over to a person authorized by the Seller immediately, but no later than within 14 calendar days from the date on which he withdrew from the contract, unless the Seller
however, no later than within 14 calendar days from the date on which he withdrew from the contract, unless the Seller
offered to collect the Product himself. To meet the deadline, it is enough to return the Product before its expiry.
11. The Customer bears only the direct costs of returning the Product.
12. The product should be delivered to the Seller at the following address: EM4IS Marcin Świątek, ul. Ponarska 5 lok. 41, 03-890 Warszawa.
13. The Customer is obliged to properly secure the Product during transport. The seller does not accept shipments
cash on delivery.
14. In the event of withdrawal from the contract, the consumer is liable for a reduction in the value of the item resulting from
using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the item.
15. The Customer is not entitled to withdraw from the contract in relation to contracts specified in Art. 38 of the Act of 30
May 2014 on consumer rights, among others. in relation to the contract:
a) in which the subject of the service is non-prefabricated goods, manufactured according to the consumer's specifications or
to meet his individual needs;
b) in which the subject of the service are goods which, after delivery, due to their nature, are
inextricably combined with other goods.
§9. Withdrawal from the contract
and complaint procedure in the field of electronic services
1. In the case of contracts for the provision of electronic services of a continuous and indefinite nature (e.g. Customer Account,
Newsletter), the Customer has the right to terminate the contract. The customer may terminate the contract by notice with
with immediate effect and without giving a reason by sending a declaration of termination to the following address: kontakt
elektroniczna info@dosciekow.pl.
2. The Seller reserves the right to terminate the contract for the provision of electronic services of a continuous and indefinite nature with a 14-day notice period in the event of a breach by the Customer of the provisions of these Regulations.
continuous and indefinite with a 14-day notice period in the event of violation by the Customer
of the provisions of these Regulations.
3. In the event of non-performance or improper performance by the Seller of services provided via the Online Store, the Customer is entitled to submit a complaint electronically to the following address: info@dosciekow.pl.
online, the Customer is entitled to submit a complaint electronically to the following address: info@dosciekow.pl.
4. A properly submitted complaint should include the Customer's name (name and surname or company name, residential address
or company's registered office address and e-mail address), the subject of the complaint along with an indication of the period to which the complaint
applies and the circumstances justifying the submission of the complaint.
5. The complaint is considered by the Seller within 14 calendar days from the date of receipt of the complaint.
§10. Provisions relating to entrepreneurs
1. The provisions of this paragraph apply only to Customers who are not consumers under Art. 221 of the Code
civil.
2. The provisions of this paragraph do not apply to sales contracts if the buyer is a natural person concluding an agreement directly related to his/her business activity, when the content of this contract shows that it does not have a professional character for thisperson, resulting in particular from the subject of the business activity performed by him/her, made available on the basis of the provisions on the Central Registration and Information on Business. Economic.
contract directly related to his/her business activity, when the content of this contract shows that it does not have a professional character for this
person, resulting in particular from the subject of the activity performed by him/her
economic activity, made available pursuant to the provisions on the Central Registration and Information on Economic Activity.
3. The Seller reserves the right to withdraw from the sales contract at any time unless the Product has been delivered to the Customer, a third party acting on behalf of the Customer or the carrier delivering the product to the Customer. Withdrawal
to the Customer, a third party acting on behalf of the Customer or the carrier carrying out the delivery to the Customer. Renouncement
from the contract by the Seller does not give rise to claims on the part of the Customer against the Seller.
4. The Seller reserves the right to limit the payment methods available in the Online Store. The Seller
reserves the right to demand prepayment of all or part of the order value, regardless of the payment method chosen by
the Customer.
5. Pursuant to Art. 558 of the Civil Code, in the event of selling the Product to a Customer who is not a consumer
, the Seller's liability under warranty is excluded.
6. Pursuant to Art. 548 §1 of the Civil Code, upon delivery of the Product by the Seller to the Customer, a third party
indicated by the Customer or the carrier, the benefits and burdens related to the Product and
risk of accidental loss or damage to the Product are transferred to the Customer.
7. The Seller's liability towards the Customer is limited solely to actual damages incurred
by the Customer in connection with improper performance of the contract by the Seller, and the Seller shall bear
liability in an amount not exceeding the value of the order placed by the Customer.
§11. Customer Content in the Online Store
1. If the functionalities available in the Online Store enable the Customer to post and share any content (text, graphics, etc.), the Customer voluntarily distributes the content.
sharing any content (text, graphics, etc.), the Customer voluntarily distributes the content.
The posted content does not express the views of the Seller and should not be identified with its activities. The Seller
is not a content provider, but only an entity that provides appropriate IT resources for this purpose.
2. The Customer declares that:
a) is entitled to use the content, and its placement and sharing took place in a legal, voluntary manner
and with the consent of authorized persons;
b) consents to viewing the published content by other Customers and the Seller.
3. Customers are prohibited from posting content:
a) inciting to commit a prohibited act or praising the commission of such an act,
b) offending the religious feelings of other people by insulting an object of religious worship or a place used for
religious purposes,
c) slandering another person, group of people, institutions, legal persons or other entities for such conduct or
properties that may humiliate them in public opinion or expose them to the loss of trust needed to perform
a given profession, activity or hold a specific position,
d) insulting or defaming other people, as well as damaging the good name of these people,
e) promoting or calling for hatred based on race, nationality, ethnicity, religion or
sexual,
f)
infringing the copyrights and/or related rights of third parties,
g) of an unlawful nature,
h) containing malware or used to extort data,
i)
of a promotional or advertising nature or containing information regarding competitive activities in
in relation to Sellers,
j)
containing personal data of third parties or the image of third parties without the consent required by law or
the consent of the third party.
4. In the event of receiving a notification in accordance with §12 of the Regulations, the Seller reserves the right to modify
or delete content posted by Customers, in particular in relation to content which, based on reports of third parties or relevant authorities, has been found to be a violation of these
on reports by third parties or relevant authorities, it has been found that they may constitute a violation of this
Regulations or applicable legal provisions. The seller does not constantly monitor the posted content.
5. The Customer consents to the Seller's free use of the content posted by him within the
Store Website.
§12. Reporting a threat or violation of rights
1. A Customer who considers the content published in the Online Store to be illegal or violating the terms of the Regulations may
send a report regarding this content to the Seller's e-mail address.
2. If the notification contains the Customer's electronic contact details, the Seller shall, without undue delay, send the Customer
confirmation of receipt of the notification.
3. The Seller considers the notification and makes a decision as to the content of the notification within 7 to 21 days
depending on the complexity of the case.
4. The Seller shall notify the Customer about the decision made without undue delay. The Seller's decision may consist in moderating
content or removing the content or leaving the content in the Online Store.
5. The Customer may appeal against the Seller's decision within 6 months of receiving it. The appeal should include
a comprehensive justification. The seller will consider appeals within 21 days.
6. If the Seller receives any information giving rise to the suspicion that a crime threatening the life or safety of a person or persons has been committed, is being committed or may be committed, he/she shall immediately inform the law enforcement authorities or judicial authorities of the Member State or Member State concerned and provide all available information on this suspicion. topic.
happening or an offense threatening the life or safety of a person or persons may be committed, he shall immediately
inform the law enforcement or judicial authorities of the Member State or
concerned Member States of his suspicion and provide all available information thereon.
§13. Rules for posting opinions
1. The customer has the opportunity to post an opinion about the purchased Product.
2. In order to ensure the reliability and credibility of opinions on the Online Store website, the possibility of posting an opinion
is only possible for Customers who have previously purchased the reviewed Product or have an active Customer
Account in the Online Store.
3. The customer creates an opinion using the form available on the Product tab in the Online Store.
4. The opinion posted by the Customer must be related to the Product and present the Customer's personal, subjective feelings related to it. The opinion is not intended to express comments addressed to the Seller regarding the services provided by him
Customer related to it. The opinion is not intended to express comments addressed to the Seller regarding the services offered by him
, but only to subjectively reflect the impression of the purchased Product.
5. Opinions are collected and processed by the Seller in particular for the following purposes: improving the attractiveness of the offer; collecting information about the Products and the Customer's experiences in this regard; improving the range of services offered
; collecting information about the Products and the Customer's experiences in this regard; improving the range of services offered
Products and services and enabling other Customers to read opinions and ratings.
6. The Seller reserves the right to freely publish opinions on the online store website, including the right to refrain from publishing or remove already published opinions and ratings if their credibility is questionable, e.g. opinion added by a Customer who did not purchase the reviewed Product.
failure to publish or remove already published opinions and ratings if their credibility is questionable
e.g. opinion added by a Customer who did not purchase the reviewed Product.
7. The customer posts an opinion solely at his own risk, confirming at the same time that he is its sole
author, and thus accepts claims from third parties for violation of their rights in connection with
posting the opinion.
8. It is prohibited to post opinions whose content infringes the copyright and/or related rights of third parties; is
unlawful in nature; contains advertising, marketing or competitive information in relation to
Seller.
9. Upon issuing the opinion, the Customer grants the Seller a non-exclusive license to use the content of the opinion (in part or in whole) by recording, reproducing and distributing it via websites in a way that allows the content to be displayed on electronic devices using the Internet in any place and time, regardless of the number and form of access or via information media, in particular
the whole) by recording, reproducing and disseminating via websites in a manner
enabling the display of content on electronic devices using the Internet at any place and time, regardless of the number and form of access or via information media, in particular
time, regardless of the number and form of access or via information media, in particular the nature
advertising nature, for the purpose of promoting and marketing Products and the Online Store.
10. The license is granted by the Customer without time, territorial and numerical limitations and without remuneration to
the Customer and other entities entitled to the content. The license expires when the opinion is removed from the resources of the
online Store.
§14. Seller's liability
1. The Seller is not responsible for entering incorrect data by the Customer (in particular by
providing incorrect data in the forms available on the website) or the Customer's actions in a way that impedes or prevents the Seller from providing and implementing services.
preventing the provision and implementation of services by the Seller.
2. The Seller is not responsible for the consequences of using the Online Store by the Customer in a manner inconsistent with the provisions of the Regulations, applicable legal provisions and applicable principles of social coexistence or customs.
with the provisions of the Regulations, applicable legal provisions and the applicable principles of
social coexistence or customs.
3. The Seller reserves the right to suspend or terminate the provision of individual functionalities of the Online Store due to the need to maintain, review or expand the technical database or software.
online due to the need for maintenance, review or expansion of the technical database or software.
Suspension or termination of individual functionalities of the Online Store may not violate the rights of the Customer.
Customer.
§15. Intellectual property
1. All content posted in the Online Store (including graphics, texts, page layout and logos), and not
coming from the Customer or other suppliers, is protected by copyright and is the exclusive
property of the Seller. Using this content without the written consent of the Seller results in civil and criminal liability.
civil and criminal.
2. The Customer is obliged to use all content posted in the Online Store only for his/her own personal use. The use of the content in a different scope is allowed only in the case of
the scope of your own personal use. The use of the content in any other scope is permitted only in the event that
when it has been expressly indicated by the Seller.
3. The use of the Online Store, including the use of text materials, graphics, photos, applications, databases
or other content, does not mean that the Customer has acquired any rights in relation to the indicated content, and in particular it does not mean acquiring economic copyrights, related rights or licenses.
specially does not constitute the acquisition of economic copyrights, related rights or licenses.
4. It is prohibited to undertake the following activities without the express consent of the Seller:
a) copying, modifying and transmitting electronically or otherwise the Online Store or its
parts, as well as individual contents made available through it,
b) disseminating in any way the content published in the Online Store,
c) downloading the content of databases and reusing it in its entirety or parts.
§16. Final provisions
1. The Seller reserves the right to change these Regulations. The Seller will notify about changes to the Regulations on the website of the Online Store at least 14 calendar days before the changes to the Regulations enter into force. The change of
the website of the Online Store at least 14 calendar days before the changes to the Regulations enter into force. Change
provisions of the Regulations does not apply to Customers who placed an order during the validity of the previous
version of the Regulations. Changes to the Regulations during the duration of a continuous contractual relationship are binding on the other party,
if the requirements specified in Art. 384 of the Civil Code, and the party did not terminate the contract
within the notice period of 14 calendar days.
2. In other matters not regulated by the provisions of these Regulations, the relevant provisions of Polish law shall apply. If the provisions in force in the consumer's country are more favorable to him, and
of Polish law. If the regulations in force in the consumer's country are more favorable to him, a
these provisions cannot be excluded by contract, they will apply to the contract concluded via
online store.
3. The customer has the opportunity to use out-of-court methods of dealing with complaints and pursuing claims resulting from orders placed in the Store. These include: in the event of a dispute over property rights arising from contracts of sale and provision of services, submitting a request for the case to be examined by the Permanent Consumer Arbitration Court
resulting from orders placed in the Store. These include: In the event of a dispute over property rights arising from contracts of sale and provision of services, submitting a request for the case to be heard by the Permanent Consumer Arbitration Court
sales and provision of services, submitting a request for the case to be heard by the Permanent Consumer Arbitration Court
operating at the relevant Provincial Inspectorate of the Trade Inspection; submitting a request to
Provincial Inspector of Trade Inspection in Warsaw to take actions aimed at out-of-court settlement
of the dispute pursuant to the Act of September 23, 2016 on out-of-court resolution of consumer disputes
.
4. Regardless of point 3, the Customer may seek help from the municipal (district) consumer ombudsman. All
necessary information can be obtained on the website of the Office of Competition and Consumer Protection at
www.uokik.gov.pl.
5. The Customer who is a consumer may also use the electronic method of resolving disputes with the Seller
via the ODR platform available at: https://consumer-redress.ec.europa.eu/index_pl or Pursuing consumer claims in the European Union - Consumer Redress in the EU.
6. Disputes arising as a result of the provision of services under these Regulations will be submitted to resolution:
a) to a common court at the Customer's discretion in accordance with the applicable provisions of Polish law, if the Customer is
consumer,
b) to a common court competent for the registered office of the Seller, if the Customer is not a consumer.
7. Annexes to the Regulations constitute their integral part.
8. The Regulations enter into force on October 1, 2024.